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Terms of Service
In short. SpeakEval is an online platform for English exams: students take them, teachers and organizations build and mark them. By creating an account or using the service you agree to these terms. They are written to be read; if something is unclear, ask us through the Contact page.
1. Who we are and what these terms cover
SpeakEval ("we", "us") runs the website at speakeval.online and the services behind it (together, the "Service"). These terms are the agreement between you and us for using the Service.
Our Privacy Policy explains how we handle personal data, and our Refund and Cancellation Policy explains cancelling and refunds. Both are part of this agreement.
2. Your account
- Give accurate details and keep them up to date.
- Keep your password private. You are responsible for what happens under your account; tell us at once if you think someone else is using it.
- An account is for one person. Do not share it.
- There are four kinds of account: student, teacher, organization administrator and platform administrator. What you can do depends on the kind.
- If you are under 18, a parent, guardian or your school must agree to your use of the Service.
3. Taking exams
Exams run under set conditions so that the results mean something.
- An exam opens in full screen. Leaving the exam window, switching tabs or leaving full screen can cancel the exam, and a cancelled exam cannot be resumed.
- The timer keeps running. When the time is up, your answers are submitted automatically.
- Spoken answers are recorded through your microphone. Written answers are saved as you write.
- Do not get help from other people or tools, copy or share exam questions, pretend to be someone else, or try to get around the exam rules.
Results on SpeakEval are practice and assessment results. They are not an official certificate and not the result of an official language test.
4. Teachers and organizations
Teachers and organizations create exams, give them to students, and mark spoken and written answers. They are responsible for the exams they create, for the marks and feedback they give, and for having the right to add their students to the Service.
We do not review every exam or mark. If you are a student and disagree with a mark, speak to your teacher.
5. Your content
You keep ownership of what you create or submit: exams, answers, recordings, feedback and messages.
You allow us to store, process and show it as needed to run the Service for you and for the teachers and organizations you work with. You promise that you have the right to submit it and that it does not break the law or anyone's rights. We may remove content that breaks these terms.
6. Exam content written with AI
Teachers can ask an AI service to draft exam content from a topic they type. AI can be wrong or unsuitable. Read and correct what it writes before students see it; you are responsible for what you publish.
Only the topic and settings the teacher typed are sent to the AI service. The Privacy Policy has the details.
7. Acceptable use
Please do not:
- try to break, overload, or get into parts of the Service you are not allowed to use;
- copy the Service or its content in bulk, or use automated tools to collect it;
- upload malicious software, or content that is illegal, hateful or breaks other people's rights;
- use the Service to harass anyone or to send unwanted messages;
- resell paid access, or share it outside the plan you bought.
8. Plans, prices and payment
Some features need a paid plan. Plans, what they include and their prices are shown on our website. Prices are in US dollars unless shown otherwise, and the checkout shows whether taxes are included.
Paid plans are billed monthly or yearly, as you choose, and renew automatically until you cancel. You are told the price and the date of each charge before you pay.
Payments go through a payment provider, which may act as the seller of record and issue your invoice. We never see or store your full card details.
A promo code gives the discount shown at checkout. It may have limits, such as an end date, and cannot be exchanged for cash.
We may change prices for future periods. We tell you in advance, and the change applies from your next renewal.
Until online checkout is available for a plan, we may activate it for you after you ask. We confirm the price and the period to you first.
9. Cancelling and refunds
You can cancel at any time. How cancelling works and when you can get your money back, including a 7-day refund on your first payment, is in the Refund and Cancellation Policy.
10. Availability and changes to the Service
We work to keep the Service running, but we cannot promise that it will always be available or free of errors. We may change, add or remove features. If a change matters to what you paid for, we tell you in advance where we can.
11. Suspension and ending
You can stop using the Service, and ask us to close your account, at any time.
We may suspend or close an account that breaks these terms, puts others or the Service at risk, or is used to cheat in exams. We tell you why unless the law stops us. If we close a paid account without it having broken these terms, we refund the unused part of what you paid.
12. Our responsibility
The Service is provided as it is. As far as the law allows, we are not responsible for indirect losses or lost profit, for losses caused by things outside our control, or for the marks and feedback that teachers and organizations give.
Nothing in these terms limits the rights you have by law as a consumer, or our responsibility where the law does not allow it to be limited.
13. Changes to these terms
We may update these terms. The new version is posted here with its date, and for important changes we also tell you by email or in the Service. If you keep using the Service after the change date, you accept the new terms.
14. Law and disputes
These terms are governed by the laws of the Republic of Azerbaijan. We prefer to solve problems directly, so please write to us first. A dispute that cannot be solved that way goes to the competent courts of Azerbaijan, without limiting any right you have as a consumer to go to the courts of the place where you live.
15. Contact
Questions about these terms? Use the Contact page.